contact@bluehelp.org
P.O. Box 539, Auburn, MA 01501

Crystal Street

Crystal Street

Crystal Street was born into a law enforcement family. Her Father, 18-year veteran LAPD Sergeant II, Israel Sonny Medina, 39 years old died by suicide on February 15, 2000 and it changed her life forever.

Israel was involved in the 44-minute gunfire famously known as the North Hollywood shootout. Eleven officers injured, seven bystander’s injured and extensive damage to vehicles and other property. Despite the 2,000 rounds of ammunition exchanged between the police and robbers, no officers were killed in the line of duty that day. Several officers were left with Post Traumatic Stress Injury and three officers involved in the shootout later died by suicide, including her Father.

Crystal began her career as a Dispatcher in 2005 at the San Bernardino County Sheriff’s Department. Along with the stress of being on the receiving end of difficult calls, emergency dispatchers also deal with the pressure and demand of following protocols, staff shortage and without the proper training and stress management. At the beginning of 2015, Crystal found herself burned out. Crystal left Dispatching to become a Sheriff’s Service Specialist in 2016. Crystal gained Crime Scene Investigator and Forensic training. In 2018, Crystal moved to Texas and continued her career in the Austin Area where she is a Telecommunicator for a local Police Department.

Crystal earned a bachelor’s Degree in Criminal Justice from California State University-San Bernardino and an Associate Degree in Administration of Justice with a minor in Math and Science from Victor Valley College. Crystal is an associate member of NENA the 911 Association and The Association of Public-Safety Communications Officials (APCO).

Crystal is dedicated for being an advocating for Crisis Intervention and stopping the stigma concerning law enforcement mental health. Crystal has taken advantage of being able to tell their story and became a CIT Trainer and Advocate. She created a Crisis Intervention Training for Law Enforcement video with the San Bernardino County Advanced Officers Training and San Bernardino County Department of Behavioral Health that is played at all Academy classes.

In her free time, Crystal enjoys spending time with her husband, children and their dog. Crystal is a huge Kansas City Chiefs fan and loves to participate in her children’s extra-curricular activities.